Fewer no shows or missed appointments.
Your clients are less likely to run into problems when they can meet you from wherever they are. COPESMART’s no show rate is 3.5%, significantly lower than the industry average of 30-40%.
More flexible hours.
Video counseling makes it more convenient for you to offer sessions on weekends and evenings.
You can provide care for clients who might otherwise not be able to meet, because they live far away, have trouble finding childcare, are homebound, travel, or are just busy.
Your clients may find it easier to follow through on a treatment plan; 86% of our clients who complete a first session continue to use COPESMART.